Contact us
for more supports
If you have any questions or need any help, please feel free to contact us at [email protected] for further assistance. We will respond to your message within 24 hours on weekdays and within 48 hours on weekends.
Refund Policy
You can request a refund for nearly any purchase on pazufab.com. Pazufab will issue a refund if the request is made within the required return period. Learn more >>
Guide and Tips
All our software has a user-friendly interface. Even novices can use them easily, but we still provide detailed tips and tricks to help you explore more features.
Registration/Technical
If you have any question about registration, technical issues, feel free to contact [email protected] at any time.
Discount
We offer educational discounts, bulk discounts, non-profit organization discounts, and promotions during all major holidays. You can contact our support services to see if any promotional pricing is available.
Frequently Asked Questions
We have compiled some frequently asked questions for your reference. For even more detailed questions and answers, check the tips&tutorials for each product.
No, the license does not work for both the Mac and Windows versions. In general, the Mac and Windows versions are two different programs for two different operating systems. Therefore, the license for the Windows version cannot be registered for the Mac version, and vice versa.
If you have purchased a license for the wrong operating system within 30 days, please contact us to help you replace it, or you can purchase a license for the correct operating system from our official website and contact us to refund the wrong order.
If you have switched your computer from Windows to Mac or from Mac to Windows and want to reinstall the program on your new computer, you can contact our support team to purchase a new license for the new computer to get a discount.